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Accessibility

Last updated: September 2026. Template — a good-faith statement of intent, not a certification. Have an accessibility specialist audit the site before relying on it.

Our commitment

Etiquette is about making other people comfortable, and a course about that should be usable by everyone. We want Etiquette Trainer to work for people who use a screen reader, navigate by keyboard, enlarge the page, or prefer reduced motion. We treat accessibility as ongoing work, not a box to tick once.

What we aim for

We use the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, as our target. We don't claim to meet every success criterion yet, but it's the standard we build and fix against.

What the site does today

  • Real headings and page landmarks, so a screen reader can jump around the structure.
  • Text alternatives for images — the host portraits are announced by name and role, and purely decorative art is hidden from screen readers so it doesn't add noise.
  • Every control — including the day list, the journey map, the flashcards and the host — is reachable and operable with the keyboard alone, with a visible outline showing where you are.
  • A "Skip to content" link at the top of each page for keyboard and screen-reader users.
  • Form fields are tied to their labels, so the label is read aloud when you land on the field.
  • Status messages (like "Day complete" or a saved change) are announced, not just shown.
  • The app honours your system's "reduce motion" setting and turns off the host's movement.
  • Body text is checked for colour contrast against its background.

Known limitations

Some small decorative labels use a gold that has lower contrast than we'd like, and a few areas still need work — we're improving them over time. If you hit something that doesn't work with your assistive technology, we'd genuinely like to know; a specific report helps us fix it faster.

Need help, or a different format?

If any part of the course is hard to use with your assistive technology, or you'd like a lesson provided a different way, email us at the address below. Tell us what you were trying to do and what got in the way, and we'll help you directly and work on a fix. We aim to reply within a few business days.

Feedback

We welcome accessibility feedback and treat it as a priority, not a complaint. Thank you for helping us make this usable for everyone.

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